Privacy Notice

Last updated: April 7th, 2022

In the spirit of community, protecting your privacy is important to OOHPod. When communicating with us we will only ask for information that is relevant to our engagement with you and to ensure your parcels arrive safely. We assure you any information will be used in accordance with this Privacy Notice. You can view this notice, any time, on www.oohpod.com. If we make significant changes to the process or location of processing, we will give you the opportunity to amend your communication preference.

You are able to change or remove your consent at any time. Simply contact us: oohpod.com/contact . Or ‘opt-out’ of our newsletter communication at any time.

This notice was last updated April 2022 in line with data protection regulation, GDPR.

Contact us

Data Privacy Officer,
OOHPod,
48 Boeing Road,
Airways Industrial Estate,
Dublin 17,
D17 V123
Ireland

Or contact us online: oohpod.com/contact

Your Data

To ensure we can provide you with our services we may collect the following information, with your permission:

  • Contact information - name, physical address, email address and telephone number
  • Primary and secondary parcel locker address, email address and telephone number
  • Location information to ensure prompt delivery
  • Any additional information provided to confirm an individual’s identity and location
  • Contact information of others to whom we are asked to send information (this will only be stored for no longer than is necessary)

Website

Our website (www.oohpod.com) uses certain cookies. Our Cookie Policy can be accessed here.

Purpose of communication

To ensure we can provide an efficient service to you we have transparent and lawful reasons for collecting, storing and communicating with you.

These reasons include:

  1. Contract Engage in a financial contract with you and ensure accurate parcel delivery
  2. Consent for future newsletters, competitions etc
  3. Legal for regulatory or legal requirement to store or process information

Retention period

If you are not in active communication with us, we will retain your data for no longer than 1 year on our secure server.

Management Systems & Business Partners

To ensure we create a secure parcel locker service for you, we use the following cloud-based management and logistics solutions and engage with the following partners. Every effort is made to ensure they have adequate security measures and we have data processing agreements in place, where possible. We recommend you refer to their individual privacy policies for your own peace of mind.

Cloud Based Systems

OrganisationPurposePrivacy NoticeOutside the EU
KlaviyoCustomer Management Systemhttps://www.klaviyo.com/privacy/dpa Yes
AWSCloud Web Serviceshttps://aws.amazon.com/privacy/Yes
VimeoVideo Sharing Platformhttps://vimeo.com/privacyYes
HubspotMarketing Platformhttps://legal.hubspot.com/privacy-policyYes
Google AnalyticsTracking Visitor Data Anonymouslyhttps://policies.google.com/privacyYes
MetaConversion Tracking & Optimisationhttps://www.facebook.com/policies/ads/Yes

Your Rights

Your right of access - You have the right to ask us for copies of your personal information

Your right to rectification - We encourage you to inform us if you feel any information is inaccurate or incomplete

Your right to erasure - You have the right to ask us to erase your data, in certain circumstances

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

Our Commitment to your Privacy

Please contact us if you have any questions relating to the use or privacy of your data. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us on : oohpod.com/contact

If you feel we have not responded in a satisfactory manner, then please contact the Supervisory Authority in Ireland: www.dataprotection.ie